Cape Signature Collection
Terms & Conditions
Last updated: 6 August 2026
1. About these terms
These terms govern your use of the Cape Signature Collection website and apply alongside any property-specific booking, payment, cancellation, house, or stay conditions presented to you during the reservation process or in your booking confirmation.
2. Reservations and availability
Website availability and rates may change until a reservation is confirmed. An enquiry submitted through this website is a request only and does not create a confirmed reservation. Where a property uses an external booking service, including NightsBridge, the booking conditions shown by that service form part of your reservation.
3. Rates, payments, cancellations, and refunds
The rate, deposit or payment requirements, cancellation terms, refund rules, occupancy limits, and any property-specific charges applicable to your stay will be those displayed during booking or provided in your written booking confirmation. Please review those details before completing a reservation.
4. Accuracy of website information
We take reasonable care to keep property descriptions, facilities, images, and other website information accurate. Details may change from time to time, and photographs are illustrative of the property and experience. If a particular facility or feature is essential to your stay, please confirm it with reservations before booking.
5. Third-party services and links
This website may link to third-party services such as booking platforms, maps, social networks, or review websites. Those services operate under their own terms and privacy practices. Cape Signature Collection is not responsible for the availability or content of an independent third-party website.
6. Guest reviews
Guest review highlights may be summarised from public review platforms. They are presented to help visitors understand past guest experiences and do not guarantee that every stay will be identical.
7. Privacy and personal information
When you contact us or submit a reservation enquiry, we use the information you provide to respond to your request, administer the reservation process, and communicate with you about your stay. We handle personal information in accordance with applicable South African data-protection law, including the Protection of Personal Information Act, 4 of 2013 (POPIA).
8. Intellectual property
The Cape Signature Collection name, branding, website design, written content, and owned imagery may not be copied, republished, or used commercially without permission, except where permitted by law. Third-party marks and content remain the property of their respective owners.
9. Website use and liability
You may use this website for lawful personal purposes. We do not guarantee uninterrupted or error-free access. To the fullest extent permitted by law, Cape Signature Collection is not liable for indirect loss arising solely from use of, or inability to access, this website. Nothing in these terms excludes or limits any right or remedy that cannot lawfully be excluded under South African consumer law.
10. Governing law
These website terms are governed by the laws of the Republic of South Africa. Any mandatory consumer protections that apply to you remain unaffected.
11. Changes to these terms
We may update these terms when our website, services, or legal requirements change. The date at the top of this page shows when the terms were last updated.
12. Contact
For reservation or website queries, email reservations@capesignaturecollection.com or call 066 280 6843.